Специалист технической поддержки

We are a web development company looking for a Technical Support Specialist to provide prompt responses to client messages on Facebook Messenger and other communication channels.

Responsibilities:

• Respond to client inquiries in a timely manner.
• Send follow-up messages and provide additional information about our services as needed.
• Handle scheduled phone calls with clients at prearranged times.
• Maintain professionalism and a customer-focused approach in all interactions.

Requirements:

• Fluent English with no accent (mandatory).
• Strong written and verbal communication skills.
• Ability to work in USA/Canada time zones (GMT+5).
• Availability to respond to messages quickly (1 lead every few days).
• Experience with customer support and sales is a plus.

This is a part-time remote position with flexible hours. Automated welcome messages are sent to clients, but you should be able to engage in conversations when needed and provide high-quality support.

If you are interested, please apply with your resume and a short introduction about your experience.